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FAQ
PRODUCTS AND STOCKS
HOW TO FIND A PRODUCT
How to find a product?
We do our best to make your Steroidify experience fast & comfortable.
There are several ways to find a product:
Categories: On the home page, you’ll find product categories on the left side, including type, manufacturer, warehouse, brand, or active substance. Each option directs you to the corresponding page.
Search: At the top, there’s a search field sensitive to product names, substances, or brands.
Price List: Similar to categories, the price list allows you to combine filters for more accurate results.
If you still encounter difficulty finding a product, please don’t hesitate to contact our customer support, and we’ll be happy to assist you.
Related questions
I don’t know what to order. Can you help me with my cycle?
I don’t know what to order. Can you help me with my cycle?
Steroidify is not just a store; it’s a community. Our dedicated team comprises individuals deeply entrenched in the AAS world, including experts with a scientific background, IFBB professionals, and sponsored athletes, all ready to offer you comprehensive support. Whether you’re embarking on your first cycle, seeking specific guidance, or wanting to learn more about using our products, reach out to our customer support.
Join our Telegram community filled with passionate individuals connected to the AAS world — from pro athletes to competing bodybuilders and AAS enthusiasts. Stay connected through our 24/7 online chat, easily accessible by joining our Telegram channel here.
Related questions
Are your products being lab tested?
Are your products being lab tested?
The majority of our listed products undergo laboratory testing, conducted both in-house and independently by reputable laboratories such as SIMEC, ChemTox, and projects like AnabolicLab.com. All tests are carried out using trusted methods, including HPLC and microbiological analysis. Products that have undergone lab testing are identified by a green label on their images. Additionally, you can explore our comprehensive lab tests database on the dedicated page here: https://steroidify.ltd/labtests
Are your products safe?
Are your products safe?
With an impeccable reputation to uphold, we prioritize the utmost scrutiny for manufacturers and sellers. We don’t provide second chances to any with reported issues, including bad lab results. Given the high demand to feature products on our platform, we carefully vet each entry in our queue.
However, it’s crucial to understand that any drug can pose risks if taken incorrectly. We strongly advise and urge you to read instructions thoroughly and consult your doctor to assess the potential presence of any risky health conditions.
PLACING AN ORDER
How to place an order?
How to place an order?
The ordering process is similar to that of many popular online stores. Simply follow these steps:
1. Add Products to Cart:
- Click the ‘Add to Cart’ button next to the desired product.
2. View Cart:
- Navigate to the cart located in the top menu bar.
3. Review Cart Contents:
- In the cart, review all added products, their quantities, and the total (inclusive of shipping fees* and applied discounts).
- If you have a promo code, apply it in the dedicated field**.
4. Choose Payment Method:
- Select your preferred payment method.
5. Enter Personal Details:
- Carefully provide your real name and address.
6. Continue and Confirm:
- Press ‘Continue.’
- Review your details; add any extra information in the COMMENT field if needed.
- If everything is correct, press ‘PLACE YOUR ORDER.’
7. Payment Details:
- You’ll be redirected to the Payment details page.
8. Confirmation Email:
- A system confirmation email will be sent (please do not delete it).
9. Payment Instructions:
- Carefully read all instructions and ensure payment is made within 5 days.
I want to cancel my order.
I want to cancel my order.
If you’ve changed your mind, please go to your account (click on the top bar email address). On the left side, locate the ‘My Orders’ page, click on ‘Details,’ and on the next page, select ‘Cancel.’ Additionally, the order will be automatically canceled after 5 days if payment is not received. Please note that order cancellation is only possible if the status of your order is ‘Awaiting Payment’ (Bitcoin, MG, or WU). If you have already made your payment, please contact our Support Line as soon as possible. Once the order is in the “Ready For Carrier” status, canceling is no longer possible.
I want to reorder.
I want to reorder.
You can review your previous orders and reorder with a single click on the order details page, accessible in your account. Please note that, for safety reasons, we do not retain customer data, including previous orders, for more than 90 days.
PAYMENT AND BTC
How to pay for my order?
How to pay for my order?
When placing your order, you will be directed to your payment details page, where you will receive specific instructions for your current order. It’s important to note that payment details apply exclusively to the current order, and subsequent orders will have distinct payment instructions. Furthermore, payment details may be subject to change multiple times per day. Therefore, always refer to the most up-to-date payment instructions.
Once your payment is made, it should be confirmed. Please verify your payment status in your account on the ‘My Orders’ page.
Why Bitcoin?
Why Bitcoin?
Bitcoin stands out as the world’s fastest-growing and most successful currency. BTC transactions are instant, anonymous, cost-effective, and represent the most convenient payment method. Unlike traditional banking systems, Bitcoin operates independently, beyond the control of governments. For instance, opting to pay with WU/MG entails adhering to strict security measures and may result in indefinite blocks, as these services often prohibit transfers related to the purchase of goods or services.
Give BTC a chance, and we assure you that you won’t regret it. For more information on Bitcoin basics,
How to confirm my payment?
How to confirm my payment?
After making your payment, please visit your account and navigate to the ‘My Orders’ page. Click on ‘Enter Payment Details,’ input your payment information, and select ‘Confirm Payment.’ Your payment details will be forwarded to our financial department for review. Typically, we confirm payments within 24-48 hours.
However, it’s worth noting that WU/MG confirmations may take longer compared to Bitcoin transactions, which are instant, anonymous, cost-effective, and currently among the most convenient payment methods available.
DELIVERY AND SHIPPING
When will you ship my order?
When will you ship my order?
After we confirm the payment usually it takes up to 24-48 hours for us to prepare your package for dispatch. We are shipping Mondays to Fridays and even Saturdays from certain warehouses. Please consider national holidays, which are different from warehouse to warehouse. After we dispatch a package, a status of your order should change to “READY FOR CARRIER”.
How much is the shipping cost?
How much is the shipping cost?
The shipping cost varies from $20 to $40. It depends on the warehouse you choose to ship from.
If you choose to ship from multiple warehouses the shipping fee will be summed for each warehouse.
Should I use my real name in the address?
Should I use my real name in the address?
Steroidify cannot be made responsible for undelivered packages with wrong/ insufficient name or address provided. Please be very careful on putting the correct name or address when placing your order. Always choose the REAL name and address to be able to find your package in case of loss or non-delivery, otherwise you may not be able to retrieve it and you will not be eligible for our Reship / Refund policy.
